FedExing and Airborne Expressing Stuff Around Town...
My Dell PC died on me a few weeks ago. I called their customer care, and they offered to send me a replacement tower of the same specs. I got it last Thursday. The machine was 200 Mhz faster, had 80 GB more HDD storage, and a DVD Burner in addition to the CD Burner. Cool! They sent it to me via FedEx. When I went to go pick it up from the FedEx distribution center, I drove by the Dell Manufacturing campus where the computer was built!
Since this is a swap, they asked me to ship my old PC back in the same box as the new one, and provided me with a DHL / Airborne Express shipping label to send it back free of charge. I dropped it off at the DHL counter across from the IBM site, and noticed something peculiar; the box was going to be sent to a destination five minutes away! Its even in the same ZIP code! I could have dropped it off there on my way to work. I asked the associate working there when the box would be delivered, and it turns out it won't actually be delivered until Tuesday of next week!
I think four full days to make it less than a mile is a new record, especially for a company that can ship things across the planet in < 24 hours.
Since this is a swap, they asked me to ship my old PC back in the same box as the new one, and provided me with a DHL / Airborne Express shipping label to send it back free of charge. I dropped it off at the DHL counter across from the IBM site, and noticed something peculiar; the box was going to be sent to a destination five minutes away! Its even in the same ZIP code! I could have dropped it off there on my way to work. I asked the associate working there when the box would be delivered, and it turns out it won't actually be delivered until Tuesday of next week!
I think four full days to make it less than a mile is a new record, especially for a company that can ship things across the planet in < 24 hours.

